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Welcome to Utilities Inc. of Louisiana

Aaron-Accardo-President-UIL"On behalf of the entire Utilities Inc. of Louisiana team, we would like to welcome you as a new customer.
We are committed to providing safe, reliable drinking water and effectively treating wastewater to return it to the environment. Our customers are the most important part of our business, and we work tirelessly to ensure your satisfaction. Thank you for the opportunity to provide service."

Aaron Accardo
President, Utilities Inc. of Louisiana

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New Customer Welcome Package

We've assembled a selection of important and "good to know" information for new customers in a Welcome Package.
View or download the Welcome Package now.

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Alternatively, this information, and a whole lot more, can be found on this website through the links below.

 



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My Account Portal on 3 Types of DevicesMy Account, our online self-service portal, lets you easily manage your utility account yourself.

  • View and change account details
  • See past bills and payments
  • Pay your bill
  • Set up AutoPay
  • Choose paperless billing
  • Start / Stop and Transfer services
  • Monitor usage and save money
  • Set up alerts and reminders
  • Contact Customer Service

Signing Up is Easy

From a computer or mobile web browser, Sign Up to create your My Account customer profile. You will need to have ready your:

  1. 10-digit Account Number (found on your bill)
  2. Service Address Zip Code (5 digits only)

Should you have any difficulties signing up, please contact Customer Service for help.

My Account Help Videos

How to Sign Up


Paperless Billing & Notifications


My Account Features

Below are some of the key features you'll find in each area of My Account.
Should you have any difficulties accessing or using the portal, please contact Customer Service for help.

Account Summary


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Rely on the My Account homepage for timely at-a-glance information about your account.

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Billing & Usage


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Choose Paperless Billing, see your billing and usage history, and how you usage compares to average households.

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Payments


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Make one-time payments, set up AutoPay, and manage your payment methods: Online Banking or Credit / Debit Card.

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Update My Info


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Manage account details, and set email, text, or phone Notifications for payment reminders and Service Notices.

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Recommended Actions


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Explore ways to conserve and save with a variety of helpful water conservation tools and resources.

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Service Requests


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Send inquiries from your digital device directly to our Customer Service team. Start / Stop or Transfer services.

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